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A serial number is required for all crib part purchases so that we may correct part as well verify that the part purchased is for a Million Dollar Baby product.

Please note that all sales are final. Sorry, but we do not ship to Alaska, Hawaii, Puerto Rico, AFOs, APOs, or PO. Boxes.

A serial number from the crib and PO Lot number from all other products are required in order for us to verify the appropriate hardware or part purchased. Hardware or parts are not interchangeable. We may also request photo receipts for verification.

See example below for locating the serial number for a crib.

If you do not see the hardware listed on your website, you may want to contact Products America at 800-772-1041.

We will respond to all e-mail requests and inquires within 3-5 business days. Please allow 14-21 business days for warranty or purchases to arrive.